Refund policy

Return & Refund Policy

1. Eligibility for Returns

We offer returns within [7] days of purchase, provided the item meets the following conditions:

• The product must be unused, unworn, and in original packaging with all tags attached.
• Proof of purchase (receipt or order confirmation) is required.
• Certain items (e.g., clearance, personalized) are non-refundable.

2. Return Shipping & Fees

• Customers are responsible for return shipping costs, except in cases of defective or incorrect items.
• A restocking fee of [7] % may apply to cover processing costs.
• If a prepaid return label is provided, the return shipping cost will be deducted from the refund.

3. Refund Process

• Refunds are issued as store credit by default to encourage future purchases.
• Card refunds are subject to a [15] % processing fee and may take [3-21] business days to process.
• Shipping fees and handling charges are non-refundable.

4. Exchanges

• No exchanges 
  
• See Refund Process

5. Defective or Incorrect Items

• If you receive a defective or incorrect item(s), please contact us within 24 Hours from Received Date with photos for quick a resolution